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Reviews
| Ken N. | 2015-02-26 |
| Honest and fair | |
| I love them. They are the first place I think of when it comes to servicing my Land Rover. Knowledgeable, fair and reliable. | |
| Rating : Very Satisfied | |
| Brad C. | 2015-02-24 |
| Felt confident | |
| High quality customer service, high quaility auto work. Need for repairs is clearly explained, pictures of problem areas can be emailed to you. | |
| Rating : Very Satisfied | |
| Angelo, A. | 2015-02-19 |
| Truly care | |
| I would tell them that they take number one care of your vehicle they checked a entire vehicle to make it safe and run they are very recommendable place to take your car to | |
| Rating : Very Satisfied | |
| Phil E. | 2015-02-18 |
| Reliable | |
| Honest shop with fair prices. They only do the work that's really required and its done right the first time. | |
| Rating : Very Satisfied | |
| Jan A. | 2015-02-12 |
| The shop has it all! | |
| I would have given my experience an Excellent mark based on the customer service I received when I dropped the car off. Quite a different experience picking it up. Anne was not her usual friendly self and it may have had to do with speaking with my husband about the repairs. He needed clarification on repairs that would have cost us over $5K. Not sure how the conversation went but definitely felt I got the cold shoulder when I came in. I would like to see consistency in your customer service. I have a feeling that, because we did not agree to the expensive repairs at this time, we were somehow treated differently. Not sure if I would come back at this point. | |
| Rating : Somewhat Satisfied | |
| Antonia | 2015-01-23 |
| Friendly and helpful | |
| Friendly and helpful staff who clearly explained to me what the issues were with my car! When I picked up my car they showed me the parts that they replaced! I was extremely satisfied with the service I received! | |
| Rating : Very Satisfied | |
| Leon D. | 2015-01-22 |
| Recommend | |
| After my first experience I would positively recommend Cerrones. I hope to continue building this relationship over time. | |
| Rating : Very Satisfied | |
| Alyson | 2015-01-09 |
| The best! | |
| I tell them Cerrones is the best! | |
| Rating : Very Satisfied | |
| Cynthia H. | 2015-01-06 |
| The best | |
| The best service I have ever received. | |
| Rating : Very Satisfied | |
| Dawn | 2014-12-10 |
| Excellent | |
| It was very easy to do business with Cerrone's. My car is driving better than it has in a year and it didn't cost an arm and a leg. My only comment is that a courtesy wash would have been "superbly excellent". My car is nearly always in need of a wash... :-) | |
| Rating : Very Satisfied | |
| Chuck | 2014-12-05 |
| Couldn't be happier | |
| higher quality at lower cost than dealer. Go above and beyond. | |
| Rating : Very Satisfied | |
| Bob H. | 2014-12-03 |
| Excellent | |
| Excellent knowledge and service. Fair and honest pricing. Best value on the Peninsula. | |
| Rating : Very Satisfied | |
| Martin C. | 2014-11-19 |
| Great service | |
| Excellent service, very knowledgable and great customer service! | |
| Rating : Very Satisfied | |
| Linda C. | 2014-10-29 |
| Quick Service | |
| Honest, reliable and they know their stuff | |
| Rating : Very Satisfied | |
| Donald D. | 2014-10-09 |
| Efficient, professional, and friendly | |
| I would tell them that the service is excellent, as good as what you can get at the Dealer, but more convenient, friendly and more affordable. Cerrone's keeps the customer informed about the state of your car. Everything is transparent. | |
| Rating : Very Satisfied | |
| Stephanie S. | 2014-10-06 |
| Great team | |
| Cerrones is great! They will work with you to ensure you receive high quality work at a fair price. Dependable and trustworthy. | |
| Rating : Very Satisfied | |
| Kate F. | 2014-10-03 |
| Great service | |
| Great service, detailed recommendations, tech savvy | |
| Rating : Very Satisfied | |
| Jodi S. | 2014-10-02 |
| Honest | |
| Very honest, good quality work | |
| Rating : Very Satisfied | |
| Tim | 2014-09-23 |
| Love how friendly they are | |
| Great, reliable service. Knowledgeable and friendly staff. | |
| Rating : Very Satisfied | |
| Karen | 2014-09-20 |
| Outstanding | |
| Great customer service. I went in for a regular checkup. They explain in detail what they saw and the cost required to fix each item (without pressuring), they left it up to me for a final decision on all repairs. I will definitely go back. | |
| Rating : Very Satisfied | |
| Ken N. | 2014-08-29 |
| Nobody else touches our Honda | |
| Frank and Tony run their shop and treat their customers as "I would", fairly with respect and all work completed with integrity. | |
| Rating : Very Satisfied | |
| Anonymous | 2014-08-20 |
| Go here | |
| Best in the business. Go here not the dealer if you want your vehicle maintained in top conditions | |
| Rating : Very Satisfied | |
| Wende S. | 2014-08-15 |
| Professional | |
| Cerrone's is wonderful! I completely trust them with my car, and everyone there is knowledgable and professional. Annie is wonderful to work with. | |
| Rating : Very Satisfied | |
| Lawrence A. P. | 2014-08-13 |
| Make an Appointment | |
| I would tell them to make an appointment. | |
| Rating : Very Satisfied | |
| Bill M. | 2014-08-06 |
| The best! | |
| Not the cheapest , but the best | |
| Rating : Very Satisfied | |
| Terri K. | 2014-07-22 |
| Very satisifed | |
| The quality and thoroughness of the work performed is second to none. Before any work is completed, they make sure you understand what needs to be done and why. And they stand by their work,not many repair/service centers do that. Overall, I give Cerrones A++ for service. | |
| Rating : Very Satisfied | |
| Nancy | 2014-07-12 |
| Quality Care | |
| Honest repair and service shop. Bring your car here with confidence | |
| Rating : Very Satisfied | |
| Linda C. | 2014-07-01 |
| A great job | |
| The pricing is fair, they do a great job and everyone that works there is really nice! | |
| Rating : Very Satisfied | |
| Charline D. | 2014-06-28 |
| The only place | |
| It is the only place I would take my cars!! | |
| Rating : Very Satisfied | |
| Thea N. | 2014-06-20 |
| Professional | |
| I would recommend Cerrone's European because they clearly communicate the estimated work, regularly update customers throughout inspection process, and then efficiently complete the necessary work. The technicians at Cerrone's are friendly, professional, and knowledgeable. | |
| Rating : Very Satisfied | |
| Alan C. | 2014-06-18 |
| Excellent | |
| Excellent, Professional, Quality work, Honest | |
| Rating : Very Satisfied | |
| Cesar | 2014-06-18 |
| Great customer service | |
| I would definitely recommend Cerrones! They provided excellent customer service!!! Big thanks to Frank!!! | |
| Rating : Very Satisfied | |
| Dj M. | 2014-06-12 |
| Thorough | |
| Professional, thorough, friendly. Immediately responsive to questions. | |
| Rating : Very Satisfied | |
| Anonymous | 2014-06-11 |
| Highly recommend | |
| I would highly recommend Cerrones | |
| Rating : Very Satisfied | |
| Mike L. | 2014-05-29 |
| Very comforting | |
| The customer service was the best I've ever had with any car service and the quality of work is outstanding so far! | |
| Rating : Very Satisfied | |
| Al R. | 2014-05-28 |
| Clean | |
| Good shop, nice and clean, good people. | |
| Rating : Somewhat Satisfied | |
| Bill M. | 2014-05-21 |
| Clean shop | |
| Wouldn't use any other repair shop for my cars. | |
| Rating : Very Satisfied | |
| Anonymous | 2014-05-17 |
| Truly care | |
| First I trust these guys to take care of my car. Second they make it as painless as possible with their loaner car system and third they are fast. They are local, family owned and do great work. | |
| Rating : Very Satisfied | |
| Steven L. | 2014-05-13 |
| Great care and service | |
| prompt, accurate, quality service! | |
| Rating : Very Satisfied | |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | 2014-05-10 |
| About Annie | |
| It's all about Annie! | |
| Rating : Very Satisfied | |
| Robert C. | 2014-04-17 |
| Honest and efficient | |
| Excellent experience. Bring your car there for honest and efficient service. | |
| Rating : Very Satisfied | |
| Alexandra B. | 2014-04-17 |
| Competent | |
| They know what they are doing. Very competent & helpful. | |
| Rating : Very Satisfied | |
| Yolanda V. | 2014-04-11 |
| Excellence! | |
| Very happy with the quatlity of work that has been performed on my vehicle. Their customer service is excellent! | |
| Rating : Very Satisfied | |
| Anonymous | 2014-04-04 |
| The best! | |
| Absolutely! Cerrones is the best. | |
| Rating : Very Satisfied | |
| Paul | 2014-03-28 |
| Excellent | |
| Cerrones has always done an excellent job with excellent quality of work in all areas of service and in maintaining the car. Their entire staff is very easy to talk with and they take the time to explain answers to any questions you might have and in terms you can understand. I would recommend them to anyone for any repairs. | |
| Rating : Somewhat Satisfied | |
| Jo-anne H. | 2014-03-26 |
| Go there | |
| Great high quality service, detail oriented , communicative, personable, honest, and would highly recommend your team. | |
| Rating : Very Satisfied | |
| Peter N. | 2014-03-20 |
| You've come to the right place | |
| I'd tell them they were a retard if they took their out of warranty Land Rover anywhere else. | |
| Rating : Very Satisfied | |
| Rodney G. | 2014-03-17 |
| Couldn't be happier | |
| It is always top notch! I never been disappointed. | |
| Rating : Very Satisfied | |
| Emory L. | 2014-03-14 |
| Highly satisfied | |
| Would highly recommend Cerrones. | |
| Rating : Very Satisfied | |
| Cynthia H. | 2014-03-04 |
| Better than ever experienced | |
| Services do not get any better. | |
| Rating : Very Satisfied | |
| A. R. | 2014-02-15 |
| Very satisifed | |
| I first went to Cerone's right after I bought my Land Rover LR3. I had driven by their sign for years and decided they must be doing some thing right. I wanted an after market winch bumper, winch and rock sliders. They knew exactly what I needed. They recommended and installed high quality equipment. The real stuff not the phoney cosmetic junk. These folks 4 wheel on weekends and know what works and what doesn't. They also know everything about Land Rover old and new, factory installed OEM and the best of the aftermarket gear. I just went back for routine service and they found something wrong with my front end. They replaced the worn parts and I noticed the difference right away, my steering feels great, a whole lot tighter. I didn't even notice how loose it had gotten and either did the guy I usually go to for routine service. Great work. Give them a try I am sure you will have the same experience as I did. Plus they are a local family owned business, from what I can tell 3rd generation. Give them a try I am sure you will have a similar experience. | |
| Rating : Very Satisfied | |
| Phil L. | 2014-02-13 |
| Honest and fair | |
| Honest, fair and superb technical competence. | |
| Rating : Very Satisfied | |
| Wende S. | 2014-02-06 |
| Great care and service | |
| Customer service is outstanding, and I completely trust them with my car. | |
| Rating : Very Satisfied | |
| Carole N. | 2014-02-01 |
| Fair and quality work | |
| Trust worthy and excellent work. | |
| Rating : Very Satisfied | |
| Nikolai Gregory G. | 2014-01-30 |
| Excellent mechanics | |
| Annie and the rest of the crew at Cerrone's provide the best experience I have ever had at an auto shop. They are personable, helpful, considerate—and go out of their way to make sure I understand what needs to done, if it is urgent or can wait, and how long it will take. I highly recommend them to anyone who has had it with the anonymous, transactional, over-the-top expensive world of Land Rover dealer service. | |
| Rating : Very Satisfied | |
| Mike | 2014-01-29 |
| Efficient, professional, and friendly | |
| Friendly and very professional. | |
| Rating : Very Satisfied | |
| Richard H. | 2014-01-26 |
| Outstanding | |
| The Cerrone's team is extremely customer focused and of all the years (past 20) working with various dealers and private auto repair shops in California and other states - Cerrone's is in the top two in terms of value, customer service and results that I've ever had the pleasure of doing business with. | |
| Rating : Very Satisfied | |
| Carole S. | 2014-01-23 |
| Go there | |
| Wonderful place! Feel very confident with the service they provide. I called with an immediate need and was told to take my car in that day. They worked on my car the next day, and looked at a couple of other issues I wanted them to check out. Annie was her usual wonderful self explaining everything to me and options available. Everyone there is very nice and helpful. I am very happy I found a place that I feel delivers top quality work and are honest and friendly. | |
| Rating : Very Satisfied | |
| Rod G. | 2014-01-21 |
| The best! | |
| They are the best! | |
| Rating : Very Satisfied | |
| Greg H. | 2014-01-14 |
| Truly care | |
| Cerrones European's quality of work, and customer service is exceptional!!!! As the head technician, and fabricator for a very large aftermarket parts company, I am absolutely honored to have had the opportunity to deal with such a wonderful shop. Thank you Cerrones European's!!!!! | |
| Rating : Very Satisfied | |
| Anthony M. | 2014-01-10 |
| Honest and efficient | |
| Honest and Reliable !!! | |
| Rating : Very Satisfied | |
| Tim D. | 2014-01-09 |
| Excellent | |
| Excellent, Honest, more thorough than the Dealers, get the work done right the first time, go out of their way to explain everything pre and post repair | |
| Rating : Very Satisfied | |
| Anonymous | 2013-12-30 |
| Great customer service | |
| Professional work, great customer service. | |
| Rating : Very Satisfied | |
| Gerry K. | 2013-12-23 |
| I am satisfied | |
| Simply the best. Knowledgeable, honest, efficient. Also, nice folks. And the shop is immaculate. | |
| Rating : Very Satisfied | |
| Nikolai G. | 2013-12-09 |
| Couldn't be happier | |
| Fantastic team and service. The Cerrones team looks out for their customers interest first. I've been very happy with them—especially after 5 years of disinterested service people at British Motors in San Francisco while my LR3 was under warranty. | |
| Rating : Very Satisfied | |
| Rod B. | 2013-12-01 |
| Outstanding | |
| Good quality, honest work performed on time. Easy to speak with the staff. | |
| Rating : Very Satisfied | |
| Alexandra B. | 2013-11-22 |
| Friendly, helpful and professional | |
| Cerrones always takes care of my car, they are very professional and competent and friendly. | |
| Rating : Very Satisfied | |
| Phil L. | 2013-11-22 |
| Problem resolved! | |
| Professional, cooperative and make every effort to understand the problem. | |
| Rating : Very Satisfied | |
| Jeff M. | 2013-10-29 |
| The best | |
| Anne is the best ever.. Assisted me immediately and took care of my emergency repairs..Price was definitely favorable and the service and attention were unparalleled. | |
| Rating : Very Satisfied | |
| Anonymous | 2013-10-24 |
| Would recommend them | |
| I would recommend them for their very detailed and thorough explanations and reports of service. | |
| Rating : Very Satisfied | |
| Wende S. | 2013-10-13 |
| Top notch | |
| I love Cerrones! It's close by and gives outstanding service. Everyone is easy to deal with and knowledgeable. | |
| Rating : Very Satisfied | |
| Michelle C. | 2013-09-27 |
| Honest and efficient | |
| I dread taking my car in for any type of car problems, and they made me feel welcomed. Staff is friendly and thorough, and easy to talk to. | |
| Rating : Very Satisfied | |
| Anonymous | 2013-09-25 |
| Amazing | |
| They are very capable and very honest | |
| Rating : Very Satisfied | |
| Anonymous | 2013-09-18 |
| Excellent mechanics | |
| Cerrone's provided me with professional, expert service for my Mini Cooper. This is a family business which delivers personal service. One of the owners always showed me the parts removed from the car and why they were no longer functional. Highly recommend. | |
| Rating : Very Satisfied | |
| Anonymous | 2013-09-12 |
| Up front and honest! | |
| They were up front and told me what was wrong with the car. No invented repairs. | |
| Rating : Very Satisfied | |
| Bruce G. | 2013-09-09 |
| I am satisfied | |
| They will not find a more efficient or more personalized service anywhere in the Bay Area. | |
| Rating : Very Satisfied | |
| Edward R. | 2013-09-04 |
| Great service | |
| The service was great and quality of work was great , I would recommend there service to all Land Rovers | |
| Rating : Very Satisfied | |
