Very personable and professional. An estimate was quickly emailed to me so I could see everything in writing before I gave the go ahead. Frank was also very patient and answered all of my questions. Great experience. Will go back.
Anthony, Frank and Annie have been nothing but professional and friendly people. I have been a customer since 2010 with my Range Rover Sport and still continuing to work with them. They are honest people and only do the work necessary for your car. Unlike other places or even dealers who try to take you for all you've got. Their prices are fair and much less than the dealership since they don't have to pay for all the overhead. It's nice to have work done on my car and know that I am working with honest people.
Frank and Anne were professional and knowledgeable. I didn’t feel I needed a second option as I trusted the family business feel of what they felt was fair pricing. They also have me a loaner car when I had to leave mine. Super easy and convenient! Will definitely keep returning. :)
Great experience - not cheap but then what with a Jaguar is? But they were so clear about what really needed to be done for safety reasons, what would be good for the car, and what could wait.
I will definitely go back.
I have only the best to say about Cerrone’s. Having no knowledge of cars...it has been my worst fear. I took the list of repairs that my Mini dealer recommended, to Cerrone’s. They came back with cheaper quote and also something that Mini advised to change, they said that it was not necessary and saved me the expense. They guided me to a great body shop when my car got dinged by someone on the road.
And my last trip to them, Anne explained in detail about what happened when my car stalled on the highway. And how they fixed it.
I feel like they took good care of my car and helped me understand better. I hope that my trips to them are not often, but if I need to...I trust them with my Mini!
Hey! What a quality place of business! My first experience with them was very customer service oriented and professional. They really knew their stuff, and explained things to me in a way that I grasp on quickly. This experience and earning my trust led me to bring in another vehicle that I had sitting around the house. They got this one up and going as well. You can't go wrong bringing your whip (vehicle) to Cerrone's European!
This place was fantastic!! We were welcomed into the place with open arms and they were very forthcoming about what needed to be done. They sent an email with pictures of the car of items that needed looking at and repaired in the future. I was blown away by their customer service
The price of the repairs was below what three other places had quoted me. They were kind, respectful and happy to help. Thank you so much and we will be back with our other European cars!!
Loved my experience at Cerrone's. Found them searching for a shop that was certified to work on my Volvo without voiding the extended warranty. Saved me about $500 from the dealer quote for my 75k service!! The service was fast and transparent, the part ordered actually ended up being less than what I was quoted, which I was let know and my price ended up being less than what I was ready to pay. The explanation of everything done to the car was carefully detailed in a pdf emailed to me with pictures, so I had the peace of mind that everything was being accounted for. I will definitely take my car there for my next service.
Very detail oriented. Was patient and very helpful. They explained to me exactly what was wrong with my Mini and suggested a course of action. They let me use a loner car while my car was in the shop which was extremely helpful.I didn't end up going through with the recommended repairs at Cerrone's, but I had an overall great experience with them and would highly recommend them!
I HIGHLY recommended Cerrone’s. The quality of customer service and workmanship is outstanding. Anne, Frank, Tony and every service specialist ensure you know what work needs to be done and why they will walk you through the repair and explain the problem , solution and it’s priority so you know what must be done and what work can wait. They use layman’s terms so you understand the work and provide excellent options. Cerrone’s is simply the best.
Cerrone's provided a fair, accurate estimate and communicated proactively when it became clear that the problem would not be easily (read "not without significant cost") repaired. They adjusted what they could to reduce the problem. I appreciated the candor in suggesting that I not try to make the expensive repair to my 17-year-old car.
Hey guys, I just wanted to say thank you very much for getting our car repaired so that we can get back on the road. It is always a pleasure having you work on our car. Thank you again.Great job again. Thank you
Cerrones’s does high quality and very honest work. They explain every repair needed and what the risks are if delayed which I greatly appreciate. I completely trust my old Jag repair and service to their team. Thank you for many years of great car service!
I have lived on the peninsula for close to 50 years. I have used a number of car repair services over the years. I stumbled upon Cerrone’s when I needed repairs on my Range Rover. Now they service all my cars. They are the best at diagnosing problems and carrying out repairs with no Supprises.
These guys are the absolute best. Thorough, timely, thoughtful and professional. It's very nice to work with a local company that genuinly cares about their customers and their customers' cars. I highly recommend them.
This place is an extreme ripoff--I got my shocks and brakes done perfectly for less than half the price they quoted for my shocks alone!This is in...
Quality Audi Repair and Service in Redwood City & Surrounding Areas
If your Audi is experiencing problems and you live in the San Francisco Bay area, including Redwood City, San Carlos, Palo Alto, and Atherton, come in and visit the Audi specialists at Cerrone’s European. Our skilled and certified Audi technicians use the latest diagnostic equipment to determine the cause of any problem with your Quattro, A4, A6 or any other Audi model you may have. Our customer friendly service department will bring you peace of mind by offering you the most cost-effective and affordable solutions. Whether your Audi is in need of brake repair, an oil change, engine repair, and more, our Audi Service Center can get you back on the road quickly. Our goal is to provide you with complete customer satisfaction when you bring your Audi into our Redwood City, CA auto shop for repair. Be sure to also bring your vehicle in for factory scheduled Audi service and maintenance at the proper mileage intervals to ensure peak efficiency and maximum performance.
Audi Services Offered
AGM Battery Checked Replaced
Air conditioning electronics front/rear
All Wheel Drive service & repair
AOS REPAIR – DIAGNOSTIC
Battery Checked Replaced
BLUE SMOKE DIAGNOSIS & REPAIR
Brake and stability electronics
Carbon Build Up Cleanout
Central locking electronics
Check Engine Light
Clutch Slave Cylinder
Clutch Master Cylinder
Convenience system electronics
Cooling System service & repair
Crank Seal Replace
Dash panel insert
Diesel Service and Repair
Diagnostic interface for data-bus
Display control unit
Electronic central electrics
Engine Mount/Repair and Service
ENGINE SMOKE & REPAIR
Factory Retrofit Battery
FACTORY LEVEL SERVICE SCHEDULE
FACTORY MAINTENANCE INTERVALS
Flat Tire Service
Fluid Leaks and Replacement
Four wheel drive electronics
Front End Repairs
Front Seal Replace
Fuel Pump Test and Replace
Foot well control
Head Lights and Tail Lights
High Performance Balance
Lane change assistant
Mass Air Flow Sensor
Oil Leaks/Oil Pan
Pick up and Deliver
Power Windows and Glass
Pre Purchase Inspection
Rack and Pinion
Rear View Mirror
Rear Seal Replace
Reset and Adaptation Program
RMS REPAIR / REPLACE
Seat and steering column electronics
Solenoid Test and Replace
Spark Plug Replaced
Steering wheel electronics and angle sensor
Throttle Body Replace and Code
Timing Chain Replace
Timing Chain Cover Gasket
TIMING CHAIN NOISE DIAGNOSIS
TIMING CHAIN NOISE REPAIR
TIMING CHAIN NOISE REPLACE
Transmissions Replace & Install
Transmissions Oil Leak
Transmissions Fluid Leak
Transmissions Fluid Replace
Transmissions Fluid Service
Transmissions Fluid Check
TPM Tire pressure Monitors
VALVE SEAL DIAGNOSIS & REPLACE
Vehicle position detection
WHEEL BALANCING HI-SPEED
X Drive Repair
4 wheel drive repair & service
Engines Serviced & Repaired:
Checklist of Audi Repair & Maintenance Services offered: