Audi Repair, Service: Redwood City, CA

Google Rating

4.9

4.9

23:44 29 Nov 18

We recently brought our Mini Cooper Countryman in for service for the first time and were delighted with the quality of the service and the helpful people. Excellent from the time we made the appointment, through the work performed, and follow-up. We wouldn't consider taking our car anywhere else.

Hector Magana

15:45 29 Nov 18

Great customer service from the whole staff! Great knowledge. We here at Cooks Collision an Abra Company appreciate and value the great working relationship between us. Thank you for everything! Cherie

rosemary ralston

01:02 27 Nov 18

My car's air conditioning was acting strangely just as I was on the freeway for a long journey. An error message came on as well. My car to Annie was greeted with a "bring it here now". That gave such a wonderful feeling. I always feel so welcome and confident in your abilities. Even though I only occasionally go to Redwood City now, I get excellent service. Thank you!!

Mark Link

23:50 26 Nov 18

Hey guys, I just wanted to say thank you very much for getting our car repaired so that we can get back on the road. It is always a pleasure having you work on our car. Thank you again.Great job again. Thank you

Lori Knoll Harrenstien

16:01 31 Oct 18

Our car service at Cerrone's has always been extremely thorough and accommodating, even at a moment's notice. Anne at the front desk is a pleasure to work with and the entire team is honest, professional and efficient- couldn't ask for more.

Maurice Edwards

16:35 16 Oct 18

Would recommend Cerrone's European to anyone and everyone who demands Superior workmanship and honest pricing. Truly a six star repair shop!

Kathryn Onstott

16:11 10 Oct 18

When my uncle gave me his 1997 Jaguar XK8, I started looking for a reputable shop for evaluation and care. I was most impressed by the reviews for Cerrone’s. I now know why the reviews were overwhelmingly stellar. Cerrone’s provides the most comprehensive services and customer service I have ever encountered. Annie’s support and knowledge are unsurpassed, as are Eric’s and Frank’s. They have a customer for life. Highly recommend!

Mark McQuillan

16:42 30 Aug 18

Very personable and professional. An estimate was quickly emailed to me so I could see everything in writing before I gave the go ahead. Frank was also very patient and answered all of my questions. Great experience. Will go back.

Jen Sida

19:24 27 Aug 18

Anthony, Frank and Annie have been nothing but professional and friendly people. I have been a customer since 2010 with my Range Rover Sport and still continuing to work with them. They are honest people and only do the work necessary for your car. Unlike other places or even dealers who try to take you for all you've got. Their prices are fair and much less than the dealership since they don't have to pay for all the overhead. It's nice to have work done on my car and know that I am working with honest people.

Paloma Strong

18:55 20 Jul 18

Frank and Anne were professional and knowledgeable. I didn’t feel I needed a second option as I trusted the family business feel of what they felt was fair pricing. They also have me a loaner car when I had to leave mine. Super easy and convenient! Will definitely keep returning. :)

Barbara O'C

03:21 16 Jul 18

Great experience - not cheap but then what with a Jaguar is? But they were so clear about what really needed to be done for safety reasons, what would be good for the car, and what could wait. I will definitely go back.

Anju Chugh

16:10 09 Jul 18

I have only the best to say about Cerrone’s. Having no knowledge of cars...it has been my worst fear. I took the list of repairs that my Mini dealer recommended, to Cerrone’s. They came back with cheaper quote and also something that Mini advised to change, they said that it was not necessary and saved me the expense. They guided me to a great body shop when my car got dinged by someone on the road. And my last trip to them, Anne explained in detail about what happened when my car stalled on the highway. And how they fixed it. I feel like they took good care of my car and helped me understand better. I hope that my trips to them are not often, but if I need to...I trust them with my Mini!

Tometrius Paxton

17:04 06 Jul 18

Hey! What a quality place of business! My first experience with them was very customer service oriented and professional. They really knew their stuff, and explained things to me in a way that I grasp on quickly. This experience and earning my trust led me to bring in another vehicle that I had sitting around the house. They got this one up and going as well. You can't go wrong bringing your whip (vehicle) to Cerrone's European!

Paulette Rose

16:17 17 Jun 18

This place was fantastic!! We were welcomed into the place with open arms and they were very forthcoming about what needed to be done. They sent an email with pictures of the car of items that needed looking at and repaired in the future. I was blown away by their customer service The price of the repairs was below what three other places had quoted me. They were kind, respectful and happy to help. Thank you so much and we will be back with our other European cars!!

Calin Daian

18:03 22 May 18

Loved my experience at Cerrone's. Found them searching for a shop that was certified to work on my Volvo without voiding the extended warranty. Saved me about $500 from the dealer quote for my 75k service!! The service was fast and transparent, the part ordered actually ended up being less than what I was quoted, which I was let know and my price ended up being less than what I was ready to pay. The explanation of everything done to the car was carefully detailed in a pdf emailed to me with pictures, so I had the peace of mind that everything was being accounted for. I will definitely take my car there for my next service.

Spencer Ho

23:01 09 Apr 18

Very detail oriented. Was patient and very helpful. They explained to me exactly what was wrong with my Mini and suggested a course of action. They let me use a loner car while my car was in the shop which was extremely helpful.I didn't end up going through with the recommended repairs at Cerrone's, but I had an overall great experience with them and would highly recommend them!

Terri Kalia

18:30 23 Mar 18

I HIGHLY recommended Cerrone’s. The quality of customer service and workmanship is outstanding. Anne, Frank, Tony and every service specialist ensure you know what work needs to be done and why they will walk you through the repair and explain the problem , solution and it’s priority so you know what must be done and what work can wait. They use layman’s terms so you understand the work and provide excellent options. Cerrone’s is simply the best.

Craig Young

16:54 21 Mar 18

Cerrone's provided a fair, accurate estimate and communicated proactively when it became clear that the problem would not be easily (read "not without significant cost") repaired. They adjusted what they could to reduce the problem. I appreciated the candor in suggesting that I not try to make the expensive repair to my 17-year-old car.

Mark Link

22:06 07 Dec 17

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Facebook Rating

5.0

Yelp Rating

4.5

Cerrone's European

4.5

Barbara M.

2018-11-29 21:46:24

I have been servicing my 2003 BMW there for several years now, and I would not consider going anywhere else. I appreciate the sincerity of the staff and...

Mark M.

2018-11-27 09:53:46

They worked on my Jaguar XK8 earlier this fall and I could not have been happier. The work was done quickly and professionally but the personal customer...

Jodi S.

2018-11-24 15:25:20

I've been going to Cerrones for service on my 2009 Mini for 7 years. They have never been anything less than outstanding!!! Super honest, easy to get an...

D.J. M.

2018-11-24 13:04:06

Took my Jaguar in for yearly checkup. I'm used to hearing people complain about all the extra repairs their dealer suggests, but that's never the case with...

BILL M.

2018-11-24 08:52:12

I have been a customer of Cerrone's for at least 10 years. They service all my cars including my 2004 Ranger Rover. They always call and explain needed...

Bob H.

2018-08-27 10:29:39

I've owned five different Jaguars. I've been bringing my Jaguars to Cerrone's for twenty years. I've tried others from time to time, but nobody beats these...

Mark L.

2018-07-14 09:03:27

Worked on my 2014 Range Rover Sport. Extremely professional and helpful. Definitely recommend them!

Tim R.

2018-07-01 13:11:12

Took my MINI Cooper S to Cerrones a few months ago because my brake warning light was on - and the manual said to stop driving right away and take it in. I...

Barbara O.

2018-06-26 20:42:40

I was very happy with my experience at Cerrone's. I have an older Jag that was my late husband's baby. I don't drive it much, and hadn't had it serviced...

Andy J.

2018-06-12 14:06:05

I'm very impressed with Cerrone's. The staff is professional and extremely knowledgeable and transparent. Annie runs a tight ship in the front office as...

Calin D.

2018-05-22 11:04:32

Loved my experience at Cerrone's. Found them searching for a shop that was certified to work on my Volvo without voiding the extended warranty. Saved me...

Dan P.

2018-03-01 07:40:13

Worked on my 2014 X1 and did excellent work. Professional, fast and super responsive - actual cost was less than estimate. Car done on time. Shop came...

Ronald K.

2018-02-09 20:01:32

This place is an extreme ripoff--I got my shocks and brakes done perfectly for less than half the price they quoted for my shocks alone!This is in...

What Our Customers Have To Say About Us

Cerrone"s European is rated 4.9 out of 5 based on 133 reviews from around the Web.

2018-12-08

Great service. More quick and efficient than the Land Rover dealership.

Paul M.
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2018-11-29

We recently brought our Mini Cooper Countryman in for service for the first time and were delighted with the quality of the service and the helpful people.

Gilbert A.
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2018-11-29

Great customer service from the whole staff! Great knowledge. Thank you for everything! Cherie

Hector M.
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2018-11-29

I appreciate the sincerity of the staff and...

Barbara M.
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2018-11-27

They worked on my Jaguar XK8 earlier this fall and I could not have been happier.

Mark M.
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2018-11-26

I always feel so welcome and confident in your abilities. Even though I only occasionally go to Redwood City now, I get excellent service.

rosemary r.
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2018-11-26

Great group of people.

John H.
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2018-11-24

They have never been anything less than outstanding!!! Super honest, easy to get an...

Jodi S.
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2018-11-24

I'm used to hearing people complain about all the extra repairs their dealer suggests, but that's never the case with...

D.J. M.
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2018-11-24

Really great service sold me a part for my car that day, when the other shops wouldn't and I couldn't wait for Amazon, even though it was not something they usually do.

Tristan L.
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2018-10-17

Great service have had my disco taken care there car runs like new

Edward R.
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2018-10-16

Would recommend Cerrone's European to anyone and everyone who demands Superior workmanship and honest pricing. Truly a six star repair shop!

Maurice E.
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2018-10-10

Cerrone’s provides the most comprehensive services and customer service I have ever encountered. They have a customer for life.

Kathryn O.
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2018-10-09

Awesome service, good value! Would recommend.

Adi S.
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2018-09-21

Great Customer Service and very Professional.

Maria Emilia De A.
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2018-08-30

Very personable and professional. An estimate was quickly emailed to me so I could see everything in writing before I gave the go ahead.

Mark M.
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2018-08-27

great people, always pleasant to work with.

Erica T.
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2018-08-27

I've tried others from time to time, but nobody beats these...

Bob H.
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2018-08-23

Amazing service, helped me get my car to where I need it to be

Abdel A.
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2018-08-15

I would recommend this shop to friends. Thank you for the great customer service!

Ingrid G.
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2018-08-12

Cerrones’s does high quality and very honest work. I completely trust my old Jag repair and service to their team.

Julia B.
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2018-07-30

They are the best at diagnosing problems and carrying out repairs with no Supprises.

Bill M.
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2018-07-25

Great customer service. My Jag runs great. They are knowledgeable, do excellent work, and are honest.

David B.
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2018-07-20

Frank and Anne were professional and knowledgeable. They also have me a loaner car when I had to leave mine. Super easy and convenient!

Paloma S.
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2018-07-16

Great experience - not cheap but then what with a Jaguar is? I will definitely go back.

Barbara O.
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2018-07-14

Extremely professional and helpful. Definitely recommend them!

Mark L.
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2018-07-11

Straight shooter and very professional.

Beto E.
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2018-07-10

They guided me to a great body shop when my car got dinged by someone on the road. And how they fixed it.

Anju C.
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2018-07-10

Highly recommend Cerrone's for their professional, detail-oriented service.

corey w.
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2018-07-07

My first experience with them was very customer service oriented and professional. They got this one up and going as well.

Tometrius P.
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2018-06-18

This place was fantastic!! We were welcomed into the place with open arms and they were very forthcoming about what needed to be done.

Paulette R.
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2018-06-12

I'm very impressed with Cerrone's. The staff is professional and extremely knowledgeable and transparent.

Andy J.
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2018-05-22

Loved my experience at Cerrone's. Saved me about $500 from the dealer quote for my 75k service!!

Calin D.
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2018-04-09

Was patient and very helpful. They explained to me exactly what was wrong with my Mini and suggested a course of action.

Spencer H.
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2018-03-23

The quality of customer service and workmanship is outstanding. Cerrone’s is simply the best.

Terri K.
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2018-03-21

Cerrone's provided a fair, accurate estimate and communicated proactively when it became clear that the problem would not be easily (read "not without significant cost") repaired.

Craig Y.
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2018-03-01

Worked on my 2014 X1 and did excellent work. Professional, fast and super responsive - actual cost was less than estimate. Car done on time.

Dan P.
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2018-02-28

Very pleased with the service. Their front office staff could be more friendly but the mechanics are good at what they do.

Jackie G.
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2018-02-21

Great service knowledgeable staff. I especially like how they can text or email you...

Ray D.
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2018-02-18

Outstanding professional service. They treat you like family and really get to know you and your car(s).

Jenandtim Y.
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2017-12-28

Excellent service of European Auto Repair shop

Sandeep M.
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2017-12-14

It is always a pleasure having you work on our car. Thank you again.Great job again. Thank you

Mark L.
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2017-11-28

Dealer-level (or better) service quality at a reasonable price. Whole team is highly knowledgable and friendly. I highly recommend.

Eric K.
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2017-11-28

always very professional, reliable, accomodating. very trustworthy. service goes above and beyond the call of duty.

carla c.
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2017-10-13

Several years ago, I brought my daughter's Land Rover to them for service and also a fairly tricky heater...

Shelley J.
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2017-08-28

Great customer service and they are well trained in all things Land Rover / Jaguar.

Richard D.
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2017-06-28

Super friendly staff and great service! Highly recommend Cerrone's.

Tricia S.
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2017-04-28

Great work and pleasant dealing with. Thank you!

David W.
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2017-01-28

I view Frank and Tony like family...honest, trustworthy and excellent at what they do. Once I find it I never stray.

Virginia M. T.
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2017-01-28

It's nice to have work done on my car and know that I am working with honest people.

Jen S.
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Audi

Audi Services

Quality Audi Repair and Service in Redwood City & Surrounding Areas

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What Our Customers Have To Say About Us